Snow Cone Questions
When will my order ship?
Orders usually ship within two business days. Tracking details arrive by email once your package leaves.
How should I store syrups?
Please store syrups in a cool, dry place. Refrigerate after opening for the freshest flavor.
Are syrups ready to use?
Yes. Our snow cone syrups are ready to pour over shaved ice, desserts, and drinks.
What if my order arrives damaged?
We package every order carefully, but contact us promptly if anything arrives damaged.
Can I return unopened products?
Most unopened products can be returned within 30 days. Return shipping may apply.
Can I mix different flavors?
Absolutely. Mix flavors to create colorful combinations, from classic cherry-blue raspberry to tropical blends.